Accounts, roles & permissions
Manage the people in your Mozaik organization — add accounts, understand the Admin, Member, and Guest types, and filter or find any user.
Written By David Kettner
Last updated 1 day ago
The Accounts page is where you manage everyone in your organization from one place. Go to Settings → Organization → Accounts. The heading reads "Accounts" with the subtitle "Manage all account types across your organization in one place." From here you can add people, see who has which role, and track guest access.
The three account types
Every account is one of three types:
Admin — manages the organization: settings, workspaces, accounts, and billing.
Member — a regular team member who creates and collaborates on video internally.
Guest — an external contributor tied to a specific project. Guest access is workspace-scoped and can expire.
Good to know: Mozaik doesn't publish a line-by-line permissions matrix. Think of it simply: Admins run the organization, Members are your internal creators, and Guests get limited, project-based access from outside.
Add an account
Click Add account at the top right to open the Invite new account dialog ("Select the type of account and fill in the user details."). Start by choosing an Account type:
Pick Admin or Member, then fill in First name, Last name, and Email, and select one or more Workspaces to place the person in. Click Continue to send the invite.
Pick Guest and you'll see a notice: "Guest accounts can only be invited from within an existing project." Guests aren't added here — you open the project and use the guest invite option there.
Good to know: A guest account comes from a guest invitation. When you invite someone to a project and they accept, they become an active guest account — so the invitation is how a guest is created, not something separate from it. Guest access is workspace-scoped and can expire.
The accounts list
Below the header you'll find three quick views and matching stat cards:
All users — everyone, with the Total accounts count.
Regular users — your Admins and Members, with the Regular count.
Guests — external contributors, with the Guests count.
Each row shows Name, Email, Type, Status, and Project. Open a row's ⋯ menu to Edit permissions or Delete the account.
Find and filter users
Use the search box to search by name, email, or project. Two filters narrow the list further:
Type — Admin, Member, or Guest.
Status — Active, Pending, or Expired.
Guest Status shows mainly as Active or Expired — guests stay active until their access expires. Because guests belong to a workspace, the Guests view shows guests from one workspace at a time; use Change Workspace in the banner to switch.
Good to know: Workspaces decide what people can see; account types decide what they can do. Workspaces have their own screen — see "Workspaces & roles at a glance" and the dedicated Workspaces article to set them up.